Privacy Policy

your privacy is important to us here at MEP southwest Ltd

Contact and communication 

Users contacting our website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. As detailed in the Data Protection act 1998.

Communication, engagement and actions taken through external social media platforms that mep southwest ltd are attached to are custom to the terms and conditions as well at the privacy policies held with each social media platform respectively.

Any detailed information is advised to be via primary communication channels such as by telephone or email.

Further info and policies

Data protection act 1998

Facebook privacy policy

Linkedin privacy policy 

Instagram privacy policy 

Website privacy policy template 

Website wordpress policy 

External links and information provided 

Our website and communication outlets only look to include quality, safe and relevant external links, users are advised to use a policy of caution before clicking any external web links mentioned throughout our website and communication

Please note clicking on any external links is done so at the users own risk

Our Complaints Policy 

We always do our best to make sure our customers get the best products and service available to suit their budget. If you’re not completely happy with our service we’d like to hear about it so we can do something to put this right. If something is wrong with the product or service, you can tell us by writing to us by email or telephone on our contact details via the website. 

We aim to resolve any compliant straightaway and will contact you via email or phone to decide how to help and resolve. But if we can’t then we will write to you within three working days to tell you how we shall progress with your complaint and resolve the problem.

We aim to resolve any complaint within an 8-week period or sooner.